Privacy Policy

Last updated: 8 October 2026

This Privacy Policy explains how Grannyflats Dublin (“we”, “us”, “our”) collects, uses and protects your personal data when you visit grannyflats.ie, request a consultation or quote, or contact us. We process personal data in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018.

1. Who we are

Grannyflats Dublin is the data controller for the personal data described in this policy.

• Address: 7 The Mall, Main Street, Leixlip, Co. Kildare, W23 X725, Ireland
• Email: info@grannyflats.ie
• Phone: 01 615 5653

2. The personal data we collect

Information you give us

• Contact and enquiry details you submit through our consultation and enquiry forms, such as your name, email address, telephone number, location and message.
• Information you share when you call, email or message us on WhatsApp or social media, including details about your property, site, budget and project requirements.
• Information we need to prepare a quote, carry out a site assessment, support a planning application or deliver a build, such as site address, photographs, drawings and correspondence.

Information collected automatically

• Technical data such as your IP address, browser type, device type, pages visited and the time and date of your visit.
• Data collected through cookies and similar technologies (see section 7).

3. How we use your data and our legal basis

• To respond to enquiries and arrange consultations or site assessments: to take steps at your request before entering into a contract, and our legitimate interest in replying to people who contact us.
• To prepare quotes and deliver our design, planning and construction services: performance of a contract with you.
• To keep business, tax and building records: compliance with our legal obligations.
• To run, secure and improve our website: our legitimate interests.
• To measure website traffic and run advertising (analytics and marketing cookies): your consent, which you can withdraw at any time.
• To send you updates or marketing: your consent, or our legitimate interest where you are an existing customer. You can opt out at any time.

4. Who we share your data with

We do not sell your personal data. We share it only where needed with:

• Professionals and contractors involved in your project, such as architects, engineers, planning consultants and subcontractors.
• Service providers who help us run our business, such as website hosting, email, IT and accounting providers.
• Analytics and advertising providers, such as Google and Meta, where you have consented to the relevant cookies.
• Communication platforms you choose to contact us through, such as WhatsApp, Facebook and Instagram.
• Public authorities, regulators or advisers where required by law.

5. International transfers

Some of our service providers may process data outside the European Economic Area. Where this happens, we make sure appropriate safeguards are in place, such as an EU adequacy decision or the European Commission’s Standard Contractual Clauses.

6. How long we keep your data

We keep enquiry data for as long as needed to deal with your enquiry and for a reasonable period afterwards in case you come back to us. Customer and project records are kept for as long as required for legal, tax, warranty and building-regulation purposes. When data is no longer needed, we delete or anonymise it securely.

7. Cookies

Our website uses cookies and similar technologies. Essential cookies are needed for the site to work. With your consent, we also use analytics and marketing cookies, including Google (Analytics, Tag Manager and Ads) and the Meta Pixel. These help us understand how visitors use the site and measure our advertising. You can manage or delete cookies in your browser settings at any time.

8. Your rights

Under GDPR you have the right to:

• access the personal data we hold about you;
• ask us to correct inaccurate or incomplete data;
• ask us to delete your data;
• restrict or object to our processing, including for direct marketing;
• data portability;
• withdraw your consent at any time, where we rely on consent.

To exercise any of these rights, email info@grannyflats.ie. We will respond within one month. You also have the right to complain to the Data Protection Commission (www.dataprotection.ie).

9. Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your information.

10. Third-party links

Our website may link to other websites, such as social media platforms and press articles. We are not responsible for the privacy practices of those websites, so please read their privacy policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date it was last updated.

12. Contact us

If you have any questions about this policy or how we use your data, contact us at info@grannyflats.ie, call 01 615 5653, or write to Grannyflats Dublin, 7 The Mall, Main Street, Leixlip, Co. Kildare, W23 X725.